Accessibility Statement for Gardeners Shadwell

Gardeners Shadwell is committed to providing an accessible online experience for all visitors, including disabled users, older users and people using assistive technologies. We want everyone in the Shadwell area to be able to access information about our gardening services, understand our content and contact us without barriers.

Our commitment to accessibility

Our aim is for the Gardeners Shadwell website to meet the Web Content Accessibility Guidelines version 2.1 at AA level. These internationally recognised guidelines explain how to make web content more accessible and usable for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive, language, learning and neurological needs.

Accessibility is an ongoing process. We regularly review our website and make improvements so customers in Shadwell and the surrounding area can more easily find and use our gardening information and services.

Measures we take to support accessibility

To help ensure the Gardeners Shadwell website remains accessible and usable, we aim to:

Use clear and consistent page structures so that headings, paragraphs and sections are arranged in a logical order that works well with assistive technologies.

Provide text alternatives for important non text content wherever possible so that people using screen readers or with images turned off can still understand the content.

Use sufficient colour contrast between text and background to improve readability for visitors with visual impairments, colour blindness or those viewing the site in bright light.

Ensure text can be resized in the browser without loss of content or functionality so users can adjust the display to suit their needs.

Use plain language wherever we can and avoid unnecessary jargon so that information about our gardening services in Shadwell is easier to understand.

Screen reader support

The Gardeners Shadwell website is designed to work with modern screen readers. We use structured headings, ordered and unordered lists, descriptive page titles and clear labels for form elements to help screen reader users navigate pages efficiently.

We aim to ensure that important content is accessible in text form, that decorative images do not create unnecessary noise, and that links are described in a way that makes sense out of context to better support visitors who rely on screen reading software.

Keyboard navigation

Our intention is that all key functionality on the Gardeners Shadwell website is available using a keyboard alone, without the need for a mouse or touch screen. This supports users who have motor impairments, as well as power users who prefer keyboard navigation.

Navigation menus, form fields and interactive controls should be reachable in a logical tab order. Where relevant, a visible focus indicator helps users track where they are on the page. We aim to avoid keyboard traps so that users can move into and out of components using standard keyboard commands.

Compatibility with browsers and devices

The Gardeners Shadwell website is designed to work with modern web browsers on desktop computers, laptops, tablets and smartphones. We recommend keeping your browser and operating system up to date to benefit from the latest accessibility and security features.

Different devices and assistive technologies can behave in different ways. If you encounter a problem using a particular combination of browser, device or assistive technology, please let us know so we can investigate.

Ongoing improvements

We understand that accessibility is not a one time task. As we update our gardening content for the Shadwell area or introduce new features, we review them to reduce potential barriers. Feedback from users is a vital part of this process and helps us prioritise future improvements.

Contact us with accessibility requests

If you experience any difficulty using the Gardeners Shadwell website, if something does not work as you expect with your assistive technology, or if you need information in a different format, you can contact us using the contact form on our website or by writing to our postal address published there.

Please provide as much detail as you can about the page you were using, what you were trying to do and any assistive technology, browser or device you were using. This information helps us identify the issue and work on a suitable solution.

We review all reasonable accessibility requests and will do our best to respond and, where possible, improve the experience for you and other visitors in the Gardeners Shadwell community.